Garcia Moto BMW INDIAN DUCATI KTM
(919) 834-5111
Contact and Address
| Category: | Car repair, Store, |
|---|---|
| Address: | 8821 Wadford Dr, Raleigh, NC 27616, USA |
| Postal code: | 27616 |
| Phone: | (919) 834-5111 |
| Website: | http://www.garciamoto.com/ |
Hours:
| Monday: | Closed |
|---|---|
| Tuesday: | 9:00 AM – 5:30 PM |
| Wednesday: | 9:00 AM – 5:30 PM |
| Thursday: | 9:00 AM – 5:30 PM |
| Friday: | 9:00 AM – 5:30 PM |
| Saturday: | 9:00 AM – 4:00 PM |
| Sunday: | Closed |
Location & routing
Most Recent Reviews
(August 11, 2020, 11:50 pm)New to motorcycles... Went to several places, but found that Garcia Moto had a wide selection of styles and brands. I bought my first bike the second time I stepped foot into the place. That's a pretty big deal for me. I'm the kind of person that has to think about things a little more than that. However, after talking with Steven, I felt comfortable making the purchase. Knowing that I was a new rider, he steered me towards some of the smaller, more manageable bikes. I am also a "big" dude and he took the time to check how I fitted on the bike. Neither him nor I wanted to break the thing. Haha. They were a tad busy, but he constantly checked with me to ensure me that he would be with me shortly. Once I had my decision and was ready to do the paperwork, he recommended a little restaurant down the road to grab lunch. It was going to be about an hour wait due to some folks ahead of me. He said he liked supporting the local businesses... Refreshing now-a-days... I had lunch, which was delicious... Like I said, I'm a big guy, so that's important... Once I got back, Jason was ready to go over the paperwork. It was fast, clean, and informative. It was close to closing, but both Steven and Jason insisted that they answer any question I may have had. I heard the phrase "buying a bike should be fun" a couple of times from these guys. They made it fun and easy. I was able to have the bike delivered the next week for a very small fee. My biggest fear was "how do I get it home"..... They made that easy too. And Greg, who delivered the bike, was willing to hang out for a few until I felt comfortable taking delivery. I also must mention that the couple of other employees that I wasn't working directly with were courteous and up-beat... Working at Garcia Moto must be a dream job because buying from there was a real pleasure! Thanks guys! I am sure I will be doing business with y'all again.
(August 4, 2020, 10:23 pm)Extremely friendly and helpful people. Steve took care of me from the very first phone call and helped me ride off on one of my dream bikes! Jason in financing went above and beyond to make sure everything was squared away, and they made sure my new-to-me Monster 1200 was in tip-top shape before it left with me. They were completely transparent and showed me where they were putting new parts on for recall work and beyond.
My wife has her eye on a Ducati Scrambler or KTM 790 and this will absolutely be the place we purchase another bike when the time comes.
(August 4, 2020, 3:12 pm)I had a GREAT experience at Garcia Moto. I have been looking around our home state my perfect Indian Motorcycle and I was not finding what I wanted. I found online several in other states and called the dealerships but I found the staff friendlier at Garcia Moto.
Steve Rakes was the sales person that I had the pleasure of working with. Steve was friendly and accommodating of my requests since I was buying through phone calls, texts, and emails. Steve sent additional pics of the Indian that were not online so I could make sure I was making the right choice. He answered question several times before and after the purchase was complete, up to the time we picked up the motorcycle.
Jason Lanier the finance person was also great to work with. We worked together to get the necessary information he needed to get me financed before I made the trip to North Carolina. We were able to get all of the financing done through priority mail and emails.
On the day I picked up my new Indian the staff at Garcia Moto were very busy. We saw 3 other motorcycles leave that day besides the one that I picked up. When it came time to load the motorcycle in the trailer that we brought with us the owner Garrett Garcia helped load the motorcycle and brought out water for us to drink as that day it was in the upper 90’s.
Overall I am very pleased with my experience at Garcia Moto and would recommend them to anyone looking for a new Indian motorcycle.
Thank you Steve, Jason and Garrett.
(July 15, 2020, 10:39 am)Recently bought a new bike from them. Everyone went above and beyond too offer exceptional service. They were also able to answer any question I asked. Best motorcycle shop around!
(March 21, 2020, 11:29 am)Steve Rakes at Garcia Moto was awesome during my recent bike search. He kept in touch and helped me find the right bike for me. I appreciated that they'll let you ride any bike in stock, even hard-to-find new models. Great folks, great selection, great atmosphere, and great price. I'm a VERY satisfied customer and am loving my BWM k1600b!
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