Wilco Offroad

Had a few wear and tear.issues with my Hitchgate, so I dropped by the shop and they took great care of me. Thanks to Shane and Jeremy (and the other two whose names escape me) for taking time out of their busy day to hook me up with some new parts—AND install them on the spot to keep my Wilco carrier in tip-top shape. Killer customer service!

Great company - high quality products and helpful team members. Ordered the Hitchgate Max with a cargo tray, Rotopax/mounts and a HiLift Jack mount. Extremely sturdy and well built. Packaged with custom sprayed foam - all parts delivered in mint condition by freight. Important to note that supply chain issues have affected Wilco the same as most other companies. The order lead time is longer than the pre-pandemic market - that said communication was solid with updates provided and every effort made to deliver timely. Product delivered prior to my Colorado trip and performed nearly flawlessly on Ophir, Imogene and Engineer Passes. Only issue was a tight fit when loaded that was fixed by applying some grease to the gate pin lock area. Assembly does require a reasonable amount of problem solving as the directions are concise and require some vehicle specific interpretations. Wilco support helpful in confirming the need to trim the silicone wheel cone that keeps the spare mounted - all else I was able to navigate through. Also, although I managed to complete the install solo, it would likely be easier with another person as the parts are heavy and can be difficult to balance. Due to optional configurations, there are a few leftover nuts/bolts, etc. however, everything needed was included. Highly recommend the products - super happy!