Bicycle Habitat

Everyone made me feel quite at home, explained everything in a clear and patient manner. Made the adjustments as I requested without making me feel like a burden. And gave me the bike I was looking for and nothing else. Matt, you were outstanding! Thanks so much and see you soon!

Today was the first time I had anything to do with Bicycle Habitat, and I was really, really, really happy with my experience. I was interested in the Avail Advanced 2 S, but I had a lot of questions, and I was concerned it might make my long-time back pain worse. (My previous bike, a Cannondale, had been retrofitted to keep me much more upright.) Bicycle Habitat was the closest store that had the Avail I was considering, so I called the store. A guy named Matt answered, and instead of being annoyed about all my questions, he answered them super clearly and super patiently. He was also very honest, saying what he could & couldn't do to make the bike suit my grumpy back. He encouraged me to come to the store so I could try out his various workarounds, but he wasn't pushy at all. Once I got there, he spent a lot of time w/ me and my husband, trying a bunch of things to get my back comfortable. He was amazingly helpful, super attentive and so good at explaining stuff. I bought the bike!

My back wheel started tweaking while I was riding in the rain- super unsafe, I also realized I had left my wallet at home but I tried my luck. The gentlemen at the front desk didn't mind and were willing to help me regardless. Ceaser blessed me and fixed my bike and even explained to me what had happened and gave me tips on how to care for it. Thank you so much for your kindness. I will be coming back here for all my bike needs!

Excellent, patient, and helpful service. All types of bikes and equipment from your serious rider to those starting out riding. If you buy a bike they give you lifetime adjustments and comes with a basic fit. They offer pro fits too.

It was very crowded and intimidating but the staff were so nice, Arron took me to the other side where they put the bikes together and they had amazing cruisers which is hard to find in nyc bike shops. They put together online bikes from Electra and Public. Two companies I’ve heard good things about. Glad I went there.